Refund Policy

What is Money back guarantee for online membership?

You are offered a 100%* refund if you do not get any response within 50% of your plan days.

(Example- if you subscribed for a 90 days plan you can claim a refund after 45 Days)

Terms of Eligibility 

• You should have uploaded at least one photo.
• You should not block your profile from others 
• It would help if you had got your phone number verified.
• You should have connected a minimum of 10 members.
• You have not got a reply to your personalized messages.
• Your personalized messages have not been read.
• Other members have not contacted you.
• You have not viewed/taken any verified contact numbers.
• Others have not viewed/taken your contact number.

What is Money back guarantee for Assisted membership?

You are offered a 100%* refund if you do not get any response within 50% of your plan days.

(Example- if you subscribed for a 120 days plan you can claim a refund after 60 Days)

Terms of Eligibility 

• If our Service manager was unable to Give you Suitable Proposals.
• You should have uploaded at least one photo.
• It would help if you had got your phone number verified.
• It would help if you had co-operative with your Relationship Manager.
• You have not got a reply to your personalized messages.
• Your personalized messages have not been read.
• Other members have not contacted you.
• You have not viewed/taken any verified contact numbers.
• Others have not viewed/taken your contact number.

Note- You can't claim a refund before 30 days and after membership expiration. GST, Payment Getway Charges, and Account Processing fee amount is Non-Refundable. Matrimonial ID is Deleted After Refund of Amount. you Can Claim Refund Via Email ( [email protected]) only. Refund Request Via Any other Mode is Not accepted.

* 100% Means the full Base plan amount which is Excluding the 18% GST and One-time Registration Fee (Rs-500-1000)