Refund Policy for MarriageDuniya.com
At MarriageDuniya.com, we are committed to providing our customers with high-quality services. This Refund Policy outlines the circumstances under which refunds may be issued for our services.
1. Registration Fee
The Registration Fee of Rs.1000 is not refundable. This fee includes all membership plans and is non-refundable under any circumstances.
2. Memberships Below Rs.1000
Memberships below Rs.1000 are non-refundable.
3. Use of Services
If a customer has used our services and has taken or viewed any mobile number, or others viewed or taken his/her mobile number they are not eligible for a refund.
4. Online Membership Plans
Online membership plans are non-refundable. However, customers can apply for a refund by sending an email to [email protected].
5. Subscriptions Below 4 Months
Subscriptions below 4 months are non-refundable.
6. Refund Timeframe
Customers can apply for a refund after 60 days of subscription. This is because the process of finalizing a marriage can take longer than 1-2 months.
7. Government Tax
Government Tax, Governments Fees, and GST are non Refundable
Refunds will be issued to the original method of payment used to purchase the subscription. The refund amount will be based on the remaining subscription period after the first 60 days of the subscription.
Exceptions We reserve the right to refuse a refund in the following circumstances:
1. If the request for a refund is made before 60 days of the subscription period.
2. If the customer has violated our Terms of Use.
3. If the customer has used our services to engage in fraudulent or illegal activities.
4. If the customer has not verified their mobile number.
5. If the customer has blocked the visibility of the profile.
Changes to This Refund Policy MarriageDuniya.com may update this Refund Policy from time to time. We will notify customers of any changes by posting the new Refund Policy on our platform. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.
Contact Us If you have any questions or concerns about this Refund Policy, please contact us by email at r[email protected].
Last updated on 21st March.